Privacy Policy

At Soluphilex, we are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your data when you use our website and services.

1. What We Collect

Contact data (name, email, phone) via our forms.
Usage data like browser info, visit duration, and IP address.
Cookies for analytics, personalization, and marketing (only with consent).
Interaction logs to improve UX and performance.

2. How We Use It

Respond to queries and deliver quotes.
Analyze traffic patterns and user behavior.
Tailor user experience and optimize our services.
Send promotional content (only if subscribed and consented).

3. Cookie Policy

Cookies help us improve our services and enhance your experience. You have full control over what gets stored:

Essential – Required for core functionality.
Analytics – Tracks usage patterns for improvement.
Marketing – Used to deliver personalized content.

You can update your preferences anytime via the "Manage Cookie Preferences" link in the footer.

4. Third-Party Services

We may use trusted third-party services like Google Analytics, Meta Pixel, or mailing systems to enhance user experience. These tools may collect limited, anonymized data only if you’ve opted in for analytics or marketing cookies.

5. Your Rights

Request access to your personal data at any time.
Ask us to rectify or delete any incorrect data.
Withdraw your cookie or email consent whenever you like.

6. Data Retention

We retain your data only as long as it is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Updates to this Policy

This Privacy Policy is reviewed and updated periodically. All changes will be reflected on this page with a revised "Last Updated" date.

8. Contact Information

If you have any questions or requests regarding your data, feel free to contact us at hello@soluphilex.com